Frequently Asked Questions

Archive 2024-2025

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Health Insurance

Health Insurance Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 07/08/2024 - 09/30/2024

Spring/Summer (New students only) - 12/16/2024 - 02/21/2025

Summer (New students only) - 05/01/2025 - 05/31/2025

Online Enrollment

Waive

If you do not want the Student Health Insurance Plan a waiver will need to be entered EVERY semester you are enrolled with ISU:

Waivers for OPT, Graduate Assistants, or Newly Arrived in the U.S. will be HONORED for 31 days after the day of hire or arrival.

International Students

ISU requires nonimmigrant international students (dependents are not required) to purchase and maintain coverage through the ISU health insurance plan for the duration of their tenure at the university. As an international student, you will automatically be enrolled in the ISU Student and Scholar Health Insurance due to this requirement. 

NOTE: Insurance plans purchased outside of the university may be used for supplemental coverage, but CANNOT be substituted for the ISU plan. 

Who is Eligible to Waive

Required Documentation

Domestic Graduate Assistants

All Graduate Assistants are enrolled into the ISU SSHIP Health coverage. Some Domestic Graduate Assistants can waive the Health coverage if they meet the criteria.

Domestic Graduate Assistants can waive the ISU Student Health Insurance if you are:

  • An eligible dependent covered by your parents' health insurance (under the age of 26).
  • Covered by your own employer-sponsored health insurance.
  • Covered by a spouse or partner's health insurance.
  • Covered by Medicaid or individual coverage through the federal marketplace.

Be sure to have the following documents ready to upload to the waiver portal

  1. A scanned copy of the front and back of the health insurance ID card.
  2. A scanned copy of complete policy including exclusions, limitations along with deductibles and co-pays.

Claims

Regulatory Notices

Dental/Vision

Optional Dental Plan

Offered in partnership with Delta Dental

Optional Vision Discount

Offered in partnership with EyeMed

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Health Insurance Information

Wellmark
1331 Grand Avenue
Des Moines, IA  50309
1 (800) 524-9242
Customer Service

Delta Dental of Iowa

This service is not administered by Academic HealthPlans.
PO Box 9010
Johnston, IA  50131-9010
1 (800) 544-0718
Customer Service

EyeMed

This service is not administered by Academic HealthPlans.
1 (866) 804-0982
Customer Service

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected